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Refund Policy

Exchange and Return Address

  • In case of exchange/refund due to customer's simple change of mind (including color exchange, size exchange, etc.), within 7 days from the date of ordering the product (shipping cost is borne by the customer)
    Address: [17388] 1-dong, 155-17, Jakchon-ro 35beon-gil, Majang-myeon, Icheon-si, Gyeonggi-do, South Korea / Dr. A Co., Ltd.: +82)31-633-2955
  • If the product is damaged/damaged during shipping, Within 7 days from the date of receipt of the product (shipping fee is paid by us)
  • In case of exchange/return in case of product damage, Please note that exchanges/returns cannot be processed if the product packaging has been damaged, opened or used.
    A) If the product is opened or the product value is damaged, exchange or refund of the product is not possible. (electronic commerce Article 18 (9) of the Consumer Protection Act on Etc.).
    - If the product is damaged or damaged due to consumer negligence
    - If the value of the product has clearly decreased due to the use of the product by the consumer
    - If the value of the item has decreased to such an extent that it is difficult to resell the item over time
  • 4. Common
    - Please understand that the provided points will be deducted in case of return/refund.
    - When requesting a refund, only the amount actually paid by the customer will be refunded, and the amount paid with mileage will be refunded. Excluded.
    - Please note that all refund deposits are processed after product collection and inspection.

Precautions when using cosmetics

  • Red spots, swelling, or itching in the area of use due to direct sunlight during or after use of cosmetics If you have any abnormal symptoms or side effects, consult with a specialist.
  • Refrain from using on areas with scars.
  • Precautions for storage and handling
    A) Keep out of reach of children.
    B) Store away from direct sunlight.

※Please contact the 1:1 inquiry board, customer bulletin board, or customer support team (+82)31-633-2955).

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